Privacy Policy for ClubVerse

Last Updated: December 6, 2025

Introduction

ClubVerse ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Information We Collect

Personal Information You Provide

When you register and use ClubVerse, we collect the following information:

• Account Information: Name, email address, and profile photo (via Google Sign-In)
• Profile Data: Display name, profile picture, and any additional information you choose to provide
• Club Information: Club name, membership details, and role (Admin, Board Member, or Regular Member)

Automatically Collected Information

When you use the App, we automatically collect:

• Device Information: Device type, operating system version, and unique device identifiers
• Usage Data: App features used, session duration, and interaction with app content
• Log Data: Error logs, crash reports, and performance data

User-Generated Content

We collect and store:

• Events: Event details, RSVP status, attendance records
• Tournament Data: Tournament matches, scores, team assignments, player statistics
• Budget Information: Club budget, expenses, dues, and payment records
• Chat Messages: Direct messages, group chat messages, and team chat conversations
• Notifications: In-app notifications and communications
• Leaderboard Data: Goals, assists, games played, and performance statistics

How We Use Your Information

Core Functionality

• Creating and managing user accounts
• Authenticating users via Google Sign-In
• Managing club memberships and roles
• Creating and managing events and tournaments
• Tracking game scores and player statistics
• Managing club budgets and financial records
• Facilitating direct messaging and group chat communications
• Sending event notifications and reminders

Service Improvement

• Analyzing app usage to improve features
• Identifying and fixing technical issues
• Developing new features based on user needs
• Preventing fraud and abuse

How We Share Your Information

Within Your Club

• Your profile information, statistics, and activity are visible to other members of your club
• Club admins and board members can view member details, attendance, and financial information
• Chat messages are visible to conversation participants (direct messages are only visible to the two participants, group/team chats are visible to all members of that conversation)

Third-Party Service Providers

Google Services

• Google Sign-In: For authentication (subject to Google Privacy Policy)
• Google Play Services: For app functionality

Firebase (Google)

• Firebase Authentication: For secure user authentication
• Cloud Firestore: For data storage
• Firebase Cloud Messaging: For push notifications
• Firebase Analytics: For usage analytics
• Subject to Firebase Privacy Policy

Data Storage and Security

Data Storage

• All data is stored securely using Google Cloud Firestore
• Data is encrypted in transit using HTTPS/TLS
• Data is encrypted at rest on Firebase servers
• Servers are located in Google Cloud data centers

Security Measures

• Secure authentication via Google Sign-In
• Role-based access control (Admin, Board, Member)
• Regular security updates
• Automated backups

Data Retention

• Account data is retained while your account is active
• You can request account deletion at any time
• After deletion, some data may be retained for legal/accounting purposes for up to 90 days
• Anonymous analytics data may be retained indefinitely

Your Privacy Rights

Access and Control

You have the right to:

• Access your personal information
• Update or correct your information
• Delete your account and associated data
• Request deletion of specific data without deleting your account
• Export your data
• Opt-out of push notifications

How to Exercise Your Rights

• Update Profile: Edit your profile in the app settings
• Delete Account: Request Account Deletion
• Delete Specific Data: Request Partial Data Deletion
• Data Export: Request via email at [email protected]
• Disable Notifications: Manage in device settings or app settings

Types of Data You Can Delete Without Closing Your Account

• Profile information (name, photo)
• Event participation history
• Tournament statistics and game records
• Club membership history
• Budget and financial records
• Chat messages and conversation history
• Notifications

Children's Privacy

ClubVerse is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Push Notifications

We use Firebase Cloud Messaging to send:

• Event reminders and updates
• Match schedules and results
• Tournament notifications
• Club invitations
• Budget alerts
• New message notifications

You can disable push notifications in your device settings at any time.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to request deletion of personal information
• Right to non-discrimination for exercising your rights

Note: We do not sell your personal information.

GDPR Rights (European Users)

If you are in the European Economic Area (EEA), you have rights under GDPR:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making

To exercise these rights, contact us at [email protected].

Contact Us

Summary of Information We Collect

Category	Data Type	Purpose	Third Party
Account	Name, Email, Photo	Authentication	Google
Profile	User details	App functionality	Firebase
Club Data	Membership, Role	Access control	Firebase
Events	Events, RSVPs	Event management	Firebase
Tournament	Matches, Scores	Tournament tracking	Firebase
Budget	Financial records	Budget management	Firebase
Statistics	Goals, Assists	Leaderboards	Firebase
Chat Messages	Direct & group messages	Communication	Firebase
Device	Device info	Analytics	Firebase Analytics
Notifications	Push tokens	Notifications	Firebase Cloud Messaging